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Privacy Statement

This website is owned and maintained by Mitsubishi Motors in the UK (the trading name of the Colt Car Company Limited), the official importer and distributor of Mitsubishi passenger cars and light commercial vehicles in the UK. For information on how we look after your personal data when you visit our website, please see our full privacy policy here.

We maintain this website to provide you with information about our products and to support Celtic Mitsubishi, which is a member of our network of independent, authorised dealers within the UK. We will, if needed to assist with any enquiry you make through this site, share your enquiry details (including personal data) with Celtic Mitsubishi.

Celtic Mitsubishi is a controller and is independently responsible for any of your personal data which it uses. For information on how Celtic Mitsubishi will use your personal data, please contact Celtic Mitsubishi or see their privacy notice below.

Mitsubishi Motors UK Privacy Policy Contact Celtic Mitsubishi

Celtic Mitsubishi Privacy Statement

Celtic Mitsubishi Privacy Notice

WHO WE ARE

This privacy notice from Celtic Mitsubishi explains how and why personal data which is collected by us might be used.

FULL PRIVACY NOTICE

This privacy statement contains key information in relation to our use of personal data collected from you. Our full Privacy Notice gives detailed information about the collection and processing of personal data across our entire business. Please see
our full Privacy Notice at http://www.celtic-mitsubishi.co.uk/company/data-protection.
The full privacy notice contains important information about Celtic Mitsubishi use of your personal data and your rights under data protection laws. It is important that you understand how your personal data is to be used and we therefore strongly advise that you review our full privacy notice.

GETTING IN TOUCH

If you have any requests or queries regarding our use of your personal data, please contact our Data Protection Officer by e-mail at enquiries@celticmitsubishi.co.uk or by writing to Data Protection Officer, Celtic Mitsubishi, Victoria Road, Gorseinon, Swansea, SA43AB.

PERSONAL DATA

Personal Data means any information about an individual from which that person is or can be identified.

WHY WE COLLECT PERSONAL DATA

Personal data collection is essential to supporting our business in supplying you with new and used cars, parts and associated products and services including finance. We limit the collection strictly to the information we need for this and never collect unnecessary or irrelevant data. We have a data sharing agreement with Mitsubishi Motors UK (MMUK) which stipulates and limits what personal data we
share.


WHAT WE COLLECT

Celtic Mitsubishi collects the follow personal data:
a) Name and title;
b) Job title;
c) Home address and phone number;
d) Work address and phone number;
e) Mobile telephone number;
f) Email address;
g) Date of birth;
h) Gender;
i) Marital status;
j) Vehicle registration details;
k) Details of products and services purchased;
l) Driving licence details;
m) Financial data;
n) Employer’s name and contact details.
o) Marketing preferences.

We do not collect all of these details for every customer; only what is necessary in the circumstances.

HOW WE COLLECT PERSONAL DATA

We collect personal data about you in a number of ways. This will include information provided through IT applications that support the products and services we provide and through written and telephone correspondence with MMUK. We will also collect further personal data from you when you correspond with us personally or visit our website.

HOW WE USE YOUR PERSONAL DATA

We use your personal data for the following purposes
(p) Selling and supporting the sale of new and used vehicles, parts, products,
services and policies.
(q) Processing finance, vehicle leasing and hire purchase applications.
(r) Organising the servicing and repair of vehicles and parts.
(s) Administering events, offers, prize draws, competitions and giveaways.
(t) Carrying out surveys including customer satisfaction surveys and dealer
satisfaction surveys.
(u) Processing and settlement of warranty, service plan or insurance policy
claims.
(v) Providing information about (i) products and services you have purchased
or have qualified to receive from us; or (ii) products, services events, offers,
prize draws, competitions and giveaways that may be of interest to you.
(w) Dealing with questions, comments, complaints or problems connected with
products, services, advertising or quality of service delivered by us or MMUK.
(x) Complying with legal and regulatory obligations and bringing and defending
legal claims.

MARKETING

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising and ensure that we only send information which we think will be of interest to you. We may contact you via telephone, E mail, text or post if we believe there is a legitimate interest to do so. You can of course change your mind about how we contact you at any time by contacting the DPO at our address.


THIRD PARTIES

We will never sell or pass your personal data to organisations not connected with our
business. We have business partners and third party suppliers who may need to process personal data on our behalf. These maybe:
Finance Companies – For the purposes of applying for and organising car finance.
Warranty Companies – For the purposes of administering warranty claims on your behalf.
Car Insurance Companies – For the purposes of administering short term car insurance or courtesy car insurance.
Details of any of these customers can be provided to you by contacting the Data Protection Officer at Celtic Mitsubishi.

We also use aggregated information, which does not contain information that allows an individual to be identified. This aggregated information is used for monitoring the traffic on our websites, providing business management statistics and helping to improve our advertising and customer communications.

DATA SECURITY

We have appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. Your personal data will only be processed as necessary.

YOUR RIGHTS

If you have provided your consent to us to process your personal data and change your mind, you can withdraw your consent at any time. Under certain circumstances, you have rights under data protection laws in relation to your personal data, which include:
• The right to request access to your personal data.
• The right to request correction of your personal data.
• The right to request erasure of your personal data.
• The right to object to processing of your personal data.
• The right to request restriction of processing your personal data.
• The right to request transfer of your personal data.
• The right to withdraw consent.
For more information on these rights please see https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/ If you wish to exercise any of these rights please contact our DPO, at the address above.

CHANGES TO THIS POLICY

This policy is effective from 25 May 2018. From time to time we may make changes to this privacy policy statement to reflect any changes to our privacy practices in accordance with changes to legislation or best practice.

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